DHL Express unveils state-of-the-art Hanoi Gateway to boost Vietnam’s international trade capabilities

• Representing a EUR 11.7 million investment, the new facility is twice as large and its peak handling capacity is increased by four times compared to the previous site
• The Hanoi Gateway is equipped with advanced carbon-neutral technologies to faciliate green logistics operations

Hanoi, Vietnam, December 12, 2023: DHL Express, the world’s leading international express service provider, has officially inaugurated its new Hanoi Gateway near the capital city’s Noi Bai International Airport. With a total investment of EUR 11.7 million, this significant milestone underscores DHL’s commitment to facilitating global trade for Vietnam while deepening its contributions to eco-friendly business practices.

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The newly relocated Hanoi Gateway is double the size of the old warehouse to an impressive 4,500 sqm in total utilization space. Its peak handling capacity has also increased by four times. The express cargo facility is complemented by a well-established national service network, including another gateway in Ho Chi Minh City, 10 service centers, 17 service points, and 25 dedicated flights per week. Moreover, it is part of DHL’s 50 gateways in Asia Pacific, supported by four main hubs – Central Asia Hub in Hong Kong, North Asia Hub in Shanghai, South Asia Hub in Singapore and Bangkok Hub.

Photo: Bernardo Bautista, General Director and Country Manager of DHL Express Vietnam delivers the opening speech at DHL Express Hanoi Gateway Grand Opening Ceremony
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“We are convinced of the nation’s growth potential and continued rise as a global manufacturing hub. Despite the volatile economic landscape, DHL Express has remained focused on providing stable and reliable international express shipping services. This strategic investment is a testament to our strong support for customers’ growth, bolstering interconnectivity between Vietnam and the rest of the world. We anticipate that this will open doors to many opportunities for small and medium enterprises,” said Bernardo Bautista, General Director and Country Manager, DHL Express Vietnam.

With sustainability at the core of DHL’s business, the new carbon-neutral Hanoi Gateway aligns with the Group’s net-zero emissions target by 2050. It features 275 solar panels on the roof, generating an estimated 120 kWh per hour, reducing 70 tons of carbon emissions each year. The facility also employs high-efficiency equipment, including IE3 motors for conveyors (denoting ‘Premium Efficiency’ for electric motors), 100% LED lighting, electric forklifts, and green air-conditioning systems utilizing variable refrigerant volume technology. Besides, its building management system software monitors and automatically controls electrical consumption, further promoting energy efficiency.

Mark Komene, Senior Director for Operations at DHL Express Vietnam commented, “Delivering sustainably is always our mission as a logistics leader. The Hanoi Gateway is an important step in our sustainability roadmap towards a cleaner and greener future. With a bigger space, the facility can handle a lot more shipments, allowing us to increase our operational efficiency while minimizing greenhouse gas emissions. We are proud to work together with our customers to make practical contributions to the environment.”

In the broader economic landscape, forecasts from the World Bank earlier this year pointed to a promising upswing in Vietnam’s export prospects, driven by improved growth in China, the United States, and the European Union, alongside robust global demand. Despite ongoing geopolitical tensions impacting international trade dynamics, recent data as of October reveals a resilient performance. Vietnam's total exports and imports reached US$557.95 billion and a trade surplus of US$24.61 billion, marking a significant 157% YoY increase. This positive trajectory is in sync with Vietnam's proactive engagement in pivotal international trade agreements, including the ASEAN Free Trade Area, Comprehensive and Progressive Agreement for Trans-Pacific Partnership, European Union–Vietnam Free Trade Agreement, The Regional Comprehensive Economic Partnership, and the Indo-Pacific Economic Framework for Prosperity. The outlook remains optimistic, underscoring Vietnam's resilience and strategic positioning in the global economic landscape. As a vital cog in the supply chain of most companies in Vietnam, DHL Express has continuously been investing in its people and infrastructure to grow in tandem with the country, empowering local businesses and placing them in a favorable position when global trade recovers.